Frequently Asked Questions


If you have any other questions about our office or your treatment plan, please call our office to set up a consultation at 214-528-ROOT (7668)

Patients always ask…will it hurt?

We’ll do everything necessary to locally anesthetize the area to be treated. This is just like having a filling placed, however, the treatment time will be a little longer. In addition, we can provide oral sedation, IV sedation, and nitrous oxide (laughing gas) to maximize your comfort.

What are my payment options?

We accept cash, personal checks, and American Express, VISA, Discover or MasterCard. We also offer “CareCredit“, a convenient financing program that offers 6, 12, 18 months interest-free payment plans, depending on your treatment cost.

What should I do if I need to cancel my appointment?

Out of respect for our other patients and the doctors time, we require a 24-hour cancellation notice.

When will I be able to eat after the procedure?

Upon completion of any non-surgical procedures, either temporary or permanent buildup (filling) material will be placed; you can eat 15 minutes after this placement (if the material is temporary, it is advisable to avoid gum or anything sticky.)

What kind of sedation options do you offer?

Many of our patients are able to undergo treatment without any sedation, but if you prefer, we do provide three types of sedation for patient comfort. We offer nitrous oxide (laughing gas), oral sedation, and IV sedation.

I have a temporary crown in my mouth. What happens if it comes off or breaks?

If your crown or temporary filling comes off, you should call our office so we can assess the situation. If your temporary crown breaks, please keep the crown pieces. Then call our office and we will evaluate your next step.

How many visits are required for this treatment?

Non-surgical procedures require one to two appointments, depending on the anatomy of the tooth. Surgical procedures can be done in one appointment. The doctor can help you assess which treatment plan best fits your schedule.

Do you accept referrals?

Yes, we welcome all referrals. We view referrals as a compliment!

Do you accept my insurance plan?

We do accept some insurance plans from multiple companies. To make sure we are in network with your insurance company, please call us at 214-528-ROOT (7668)

Do you treat children?

Yes! We love to treat permanent teeth on children.

After hours/emergency procedure?

If you are not been seen in our office previously, please contact your general dentist.

Emergency Instructions: If you are a patient of record at our office and have an endodontic emergency, please call our office at 214-528-ROOT. After hours calls are forwarded our answering service, please allow them to know the nature of your emergency and your call will be returned. Please have a pharmacy number available if our doctor would need to prescribe medication. After hours visits will be determined by the doctor on call and additional fees may be added. All calls regarding appointments, insurance information and accounting issues need to be handled during regular office hours.

When do I go back to my general dentist for final restoration?

We recommend patients schedule an appointment for final restoration with their general dentists one-two weeks after the root canal/ re-treatment is completed. Permanent restoration will protect a newly treated tooth from breakage that can occur due to normal chewing.

How do I know when it’s time to come in for a follow-up visit?

To ensure a positive outcome, we encourage follow-up visits for our patients after root canal treatment. Follow-up visits vary from 3 months to 6 months to one year, depending on the condition of the tooth. In the interim, you may always contact our office with any questions or concerns.